How does orbitz charge for booking fees

That can often be painful. The Orbitz call center is offshore and many of the agents are poorly trained, albeit courteous. Simple date changes or even a hour courtesy cancellation may take hours instead of minutes.

A client needed a last-minute ticket to Florida and there were only a couple seats left on a JetBlue non-stop, the only direct flight. I wanted more time to find a better option, but I also did want to risk losing this space or seeing the price go up further. Had I booked through JetBlue directly, because travel was within seven days, I would not be eligible for a hour courtesy cancellation.

Consequently, for last-minute tickets on JetBlue or American or on any carrier outside the USA , I will always book on Orbitz for the benefit of being able to cancel the ticket and because the Orbucks loyalty program seems to be the best loyalty program among the online travel agencies. When booking the reservation, however, I noticed the price was a bit higher. No thanks. Keep in mind that Expedia owns Orbitz. Expedia also offers a hour cooling off on all reservations.

Thus, booking via Expedia was a no brainer. Sometimes it makes sense to book via online travel agencies. But always check for hidden service fees and realize that even different fronts of the same company vary in what fees are assessed on bookings.

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than , miles by air and has visited more than countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

I last used them in for a flight to Spain on Aer Lingus, only to realize that at the time, the Orbitz customer service consisted of only an FAQ page. Luckily, I was able call the airline directly to change seat selection. I try to avoid Orbitz at all costs when booking airfare. I usually just book direct with the airline.

Interesting find — I just booked an international ticket via Orbitz yesterday, because their price was about half of what the airline direct was charging. And there was no booking fee for that itinerary on Orbitz! It does not seem to be dependent on Orbitz vs Expedia, but on the flight or airline maybe? The fees won't apply to hotel, rental car or other accommodations, according to Chicago-based Orbitz.

Roland Jacobs, the company's chief marketing officer, said today that Orbitz began its operations this past summer without a fee to "build a customer base" in a competitive market. But research has shown that even with small fees, customers would be willing to use Orbitz. The new fees, which went into effect at a. Saturday morning, will be waived through Jan.

Airfare searches using the Orbitz Web site will continue to be free. Only actual ticket purchases will incur a fee.

Competitor Travelocity. To change the date, time or destination of your Orbitz reservation, follow these steps:. Step 6: If your trip is unable to be changed online, a message will appear instructing you to follow the directions and contact customer service.

Yes, you can! You can sell your hotel reservation, flight or package holiday to someone else and get your refund that way. As long as your airline and hotel allow for passenger name changes then a simple change of name is all it takes in order to be able to resell your booking. You can sell your holiday on SpareFare. We are like eBay for travel reservations, with the added benefit of secure transfers and expert customer support.

Click here to sell your holiday , to sell your flight or to sell your hotel booking. If you have a flight, a hotel reservation or a holiday you can no longer use, you can sell your booking to other travellers.

You can buy bargain travel deals from people who cannot use theirs. Do you have to cancel your Orbitz booking? Can I cancel my Orbitz reservation within 24 hours of booking? How do I cancel my Orbitz reservation within 24 hours of booking?

How can I change my Orbitz booking? How can I change the name on an Orbitz reservation?